Terms Of Use

Welcome to the website of Aeon Skin. Here’s some boring but important, legally necessary stuff.

WHO WE ARE

This website is operated by Aeon Skin Pty Ltd

ACN: 685 593 775

91 Hume Street, Wodonga, Victoria 3690

YOUR AGREEMENT 

Your use of this website means that you have agreed to the following terms of use. We reserve our right to change these terms at any time, without notice to you.  When we change these terms, we will also update the “Date of last update” at the top of this page.  You should check back occasionally, including before each purchase, to ensure you are familiar with any changes.

THIS WEBSITE

The purpose of this website is to provide you with information about us and our products, in addition to skincare and lifestyle information. You may also be able to purchase products through this website.

We will do our best to prevent any delays or interruptions to the website, but we cannot promise that it will be available at all times. We may stop the operation of part of the website or all of it, at any time and without telling you. However, we will not be responsible for any loss, cost, damage or liability that may arise as a result. We try to make sure the content on the website is accurate, but we do not guarantee this. The content is also general in nature and does not constitute advice in any way.

We attempt to ensure the content is current and accurate but we do not guarantee its currency and accuracy. You should seek advice from your healthcare professional before acting or relying on any of the information on this website.

GEOLOCATION

This website uses geolocation scripts to determine the country you’re browsing from to provide a more customised experience. Your geolocation data is not stored by our website.

SENSITIVITY 

While we test our products on a variety of skin types, we cannot guarantee that you will not have an allergic reaction to an ingredient in our products. We recommend you contact your healthcare professional if you are uncertain, before purchasing our products.  We do not exchange or refund on the basis of allergic reactions to products.

SUITABILITY

We take no responsibility for the suitability of our products for use by individual consumers. Consumers must refer to advice from their healthcare professional to determine suitability of our products, including suitability for use in the event of presence of medical condition(s) or if the consumer is taking medication or supplements.  

If you have any concerns or questions about your health, you should always consult with your healthcare professional.  Do not disregard, avoid or delay obtaining medical or health related advice from your healthcare professional because of something you may have read on the website.

INTELLECTUAL PROPERTY

Unless otherwise stated, we own the copyright, trademark and other proprietary rights in the website and its content (or use under license from someone else). 

You are permitted to use the website, and download and print extracts from the website, for personal use only.  To the extent we allow you to share parts of this website via social media, you are welcome to. Your browser (by its usual operation) may make a temporary copy of the website. That’s ok, too. Other than that, you may not copy, adapt, store, transmit, print, display, perform, publish or create derivative works from any part of this website; or commercialise any information, products or services on this website, without our prior permission.

THIRD PARTY LINKS

This website may contain links to other websites which we do not control, so cannot be responsible for the content of those websites. Although we would typically approve of the content contained in those links, it is subject to change, and we do not endorse, provide any warranty or take any responsibility for any aspect of those websites or their content. Those links are provided for convenience only and may not remain current. Use them entirely at your own risk.

EMAILS AND SMS

From time to time, we may communicate with you via email or other communications about products, promotions and offers that may be of interest to you. These updates will occur because you signed up for our newsletter, checked to receive communications at checkout, or signed up for presale / back-in-stock alerts via our third party app. We will never automatically subscribe you to our communications, and you may unsubscribe at any time.

REVIEWS

You may post your own personal reviews of product usage so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam”.  

You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of the content.  We reserve the right to remove or edit such content.  We have the right but are not obligated to monitor and edit or remove any review.

Any reviews (including your display name) submitted shall be and remain our property and we shall have the unrestricted, worldwide right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such material and information (in whole or part) worldwide and/or incorporate it in other works in any form, media, or technology.  You also warrant that any “moral rights” in posted reviews have been waived.

INDEMNITY

We rely on you to comply with these terms of use, so if we suffer loss or damage or incur any costs because you breach these terms, you agree to indemnify us for those losses, damages and costs. You also indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of your use of the website.

DISCLAIMER OF WARRANTIES AND LIABILITY

If you choose to use the website, you do so at your own risk. We make no representation that anything offered through the website (including our product) is available for use in other locations, or that it complies with laws and regulations of other locations. We make no warranty that the website will meet your requirements or be available on an interrupted, secure or error-free basis.  We make no warranty regarding accuracy, timeliness, truthfulness, completeness of reliability of any content obtained through the website.

To the fullest extent permitted by law, we disclaim all other warranties of any kind, either express or implied, including, but not limited to, any implied warranties of merchantability or fitness for a particular purpose, with respect to products listed or purchased on or through the Site.

Notwithstanding anything to the contrary, we disclaim all liability for product defect or failure, claims that are due to normal wear, product misuse, abuse, product modification, improper product selection, non-compliance with any codes, or misapplication.

APPLICABLE LAW

These terms of use are governed by New South Wales law and if there’s a dispute concerning these terms of use, the courts in New South Wales will determine the outcome.

CONTACT US

If you have any questions relating to these terms of use, please contact us by emailing hello@aeonskin.au or using the contact page.

PROMOTIONAL CODES

At checkout, only one promotional code can be used per transaction. They cannot be used in conjunction with any other offer.

FEEDBACK

We value and welcome your feedback, comments and suggestions.  If you have any feedback, comments or suggestions about the website or these terms, please contact us at hello@aeonskin.au